AccessClient Services USA
The Itaú International Investment Account has a dedicated client service team available to assist you through different channels: telephone, Internet, e-mail or in person at our office in Miami.
• This portal is exclusively for clients and prospects of Itaú International Securities.
• Itaú in Miami does not provide retail banking services. If you need assistance with matters related to your Itaú account in your region, please visit your local Itaú website or Itaú Brazil.
• If you are a client and have an issue with your account, please contact your Investment Specialist.
• The Broker-dealer Form CRS, Investment Adviser Form CRS and Regulation Best Interest Additional Disclosures documents are available for your convenience.
• SEC Rule 606 Disclosures for our order execution and routing information can be found through our counterparties’ Morgan Stanley, Canaccord & StoneX
Itaú International Securities
Our Itaú International Securities exclusive client service team is available from Monday to Friday from 8:00 am to 5:00 pm, Eastern Standard Time.
If you would like to contact us, please send a message to clientservices@itau.us. Your inquiry will be addressed within 1 business day.
Online Services
An Itaú International Investment Account offers online services where you can print your statements and check your investment positions.
Retail Account
If you have any issue with a non International Account, please contact us by the Itaú App or visit the Itaú website for help: www.itau.com.br/atendimento
If you prefer, you can call customer service in Brazil:
55-11-2155-4828